# Account and License

## First launch — Sign In / Sign Up

When you are not signed in, Mute shows **Sign In** and **Sign Up**. Creating an account happens **inside Mute**; you do not need a separate website login before signup.

**Sign Up (create a new Mute account)**

1. Tap **Sign Up** on the splash screen.
2. Enter your **display name** (placeholder: *Enter your Name*).
3. Enter your **email** (*Enter your Email*) — this address is your **Mute user ID** for future sign-ins.
4. Enter a **password** and **re-enter password** (*Enter password* / *Re-enter password*). Passwords must meet Mute’s rules: **8–20 characters**, at least **one uppercase** and **one lowercase** letter, at least **two digits**, at least **one symbol**, **no spaces**, and a few very common passwords are blocked.
5. Check **I agree to the** … **terms and conditions** (opens the [EULA](https://mographfactory.com/end-user-license-agreement/) when tapped).
6. Tap **Sign Up**. You must be **online**. After success, follow any confirmation dialog shown by Mute.

**Sign In (existing account)**

1. Tap **Sign In**.
2. Enter **email** and **password**.
3. Optional: **Save credentials on this device** (do not use on public machines).
4. Tap **Sign In**. Use **Forgot Password** if you need a reset flow.

## License activation

Full Mute features require an **active license** (**Pro**). **Subscriptions and payment are handled by Gumroad.** After you complete your subscription on Gumroad, Gumroad emails you a **license key**. Use that key in Mute to activate Pro (see below).

**Activate a license**

1. Open **Settings**.
2. Use the profile area → **Account Settings** (user icon) → **Activate License**.
3. Enter your license key and wait for confirmation.
4. If the product instructs you to, **sign out and sign in** again so all Pro areas unlock.

## Profile and account actions

At the top of **Settings** you see your name, your plan status badge, **Sign out**, and **Account Settings** (modal):

| Action                  | What it does                                                                                                                                                                                                                                                                                                                                                                     |
| ----------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Update email**        | Update Your Email Address                                                                                                                                                                                                                                                                                                                                                        |
| **Change password**     | Updates your password.                                                                                                                                                                                                                                                                                                                                                           |
| **Activate license**    | Registers a license key when none is set.                                                                                                                                                                                                                                                                                                                                        |
| **Remove license**      | Removes the key from this Mute account so you can enter another. **Does not stop Gumroad billing**—to end payments you must **cancel your subscription in Gumroad**.                                                                                                                                                                                                             |
| **Delete account**      | Deletes the Mute account and associated cloud data. **Irreversible.** Does **not** cancel your Gumroad subscription; **cancel in Gumroad** if you no longer want to be charged.                                                                                                                                                                                                  |
| **Cancel subscription** | Opens a confirmation explaining that billing is **managed by Gumroad**. Tap **Proceed** to open Gumroad and **complete cancellation in Gumroad**—that is where the subscription actually ends. Your license usually stays active until the end of the paid period. Canceling does not delete cloud data; use **Delete account** afterward only if you need full account removal. |

## Email verification

Some features (notably **Mute AI**) require a **verified email**. If verification is pending, Mute can show a banner; complete verification from your inbox before using AI.

## Free version availability

Users on the free version can access **Anchor**, **Null**, **Layer Organizer**, **Key Cloner**, and **Expression/Script presets**. Free users can save presets **only to local storage** (no cloud preset saving).


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